GENERAL QUESTIONS

What is Emplicit and what services do you provide?

Emplicit is a full-service marketplace agency that accelerates brand growth across multiple ecommerce platforms. Our services include:

• Strategic marketplace planning and expansion
• Amazon Seller/Vendor Central management
• Advertising and PPC optimization
• Content creation and listing optimization
• Inventory management and forecasting
• Account health monitoring and compliance
• Multi-marketplace management (Amazon, Walmart, TikTok Shop)
• Analytics and performance reporting

What marketplaces do you manage beyond Amazon?

While we excel at Amazon optimization, our expertise extends to:

• Amazon (US and international marketplaces)
• Walmart Marketplace
• Target Plus
• TikTok Shop
• eBay
• Industry-specific marketplaces relevant to your brand

How is Emplicit different from other marketplace agencies?

Emplicit stands apart through:

• True cross-platform expertise with proven results across multiple marketplaces
• USA-based account managers aligned with your schedule
• Transparent, data-driven performance reporting
• Proactive problem resolution and account monitoring
• Specialized team with marketplace-specific expertise
• Customized service models tailored to your goals

What types of companies do you typically work with?

We partner with brands across multiple categories including:

• Health & Personal Care
• Beauty
• Pet Supplies
• Home & Kitchen
• Baby Products

PARTNERSHIP & ENGAGEMENT

Why should we hire an agency like Emplicit instead of building an in-house team?

Partnering with Emplicit provides:

• Immediate access to expertise without recruitment costs
• Specialized knowledge across all marketplace functions
• No learning curve or training period
• Flexible resources that scale with your needs
• Proprietary tools and technology built for marketplace success
• Lower total cost compared to building equivalent in-house capabilities

How do you structure your services and pricing?

We offer flexible engagement models based on your needs:

• Full-Service Management: Complete marketplace operation
• Hybrid Support: Augmenting your existing team
• Strategic Advisory: Guidance and consulting

Our time-based pricing model ensures you only pay for work performed, not a percentage of sales or ad spend, allowing costs to scale appropriately with your business needs.

What results can we expect when working with Emplicit?

Our clients typically experience:

• 30-45% increase in marketplace revenue within 90 days
• 20-25% sustained year-over-year growth
• 15-20% reduction in ACoS (Advertising Cost of Sale)
• 35% reduction in listing compliance issues
• $150,000-$300,000 in recovered revenue opportunities

Who will be managing our account?

Your dedicated team includes:

• Strategic Account Director: Your primary contact and strategy leader
• Marketplace Manager: Handles day-to-day operations
• Category Specialists: Experts in your specific product category
• Technical Specialists: PPC, content, and compliance experts

TECHNICAL & OPERATIONAL QUESTIONS

How do you handle Amazon advertising and PPC management?

Our comprehensive advertising approach includes:

• Strategic campaign architecture across all ad types
• Custom bidding strategies based on your profit goals
• Advanced keyword research and competitive analysis
• Continuous creative testing and optimization
• Weekly performance reporting with actionable insights
• Seasonal strategy adjustments for maximum ROI

How do you approach content optimization and listing creation?

Our content strategy focuses on conversion:

• Data-driven keyword research for discoverability
• Strategic title construction balancing search and sales
• Benefit-driven bullet points showcasing key features
• Enhanced A+ content creation with brand storytelling
• Mobile-optimized design for all placements
• Regular testing to improve conversion rates

How do you manage inventory and prevent stockouts?

Our inventory management system includes:

• Advanced forecasting based on historical data and market trends
• Strategic inventory allocation across fulfillment centers
• Daily monitoring with alerts for potential issues
• Coordination with your supply chain team
• Seasonal planning for high-demand periods
• Buffer stock recommendations based on lead times

How do you handle marketplace compliance and account health issues?

Our proactive account health program includes:

• Daily account monitoring for early issue detection
• Regular compliance audits to prevent problems
• Rapid response team for urgent situations
• Root cause analysis to prevent recurring issues
• Expert appeal management for quick resolution

GETTING STARTED

Who should I contact to learn more about working with Emplicit?

Connect with our team through:
• Website: Contact Us
• Phone: (206) 658-4658

What information do you need to provide an initial assessment?

To deliver the most valuable assessment, please share:

• Your current marketplace presence and performance metrics
• Key challenges or pain points you’re experiencing
• Growth objectives and timeline
• Current management approach and resources

How quickly can you implement changes once we start working together?

Our structured onboarding ensures swift implementation:

• Weeks 1-2: Discovery, analysis, and strategy development
• Weeks 3-4: Initial implementation of critical improvements
• Months 2-3: Optimization and expanded marketplace initiatives
• Ongoing: Continuous improvement and expansion

Who are the key decision-makers we should involve in discussions?

For most effective partnerships, include stakeholders responsible for:

• Ecommerce operations and strategy
• Marketplace channel management
• Digital sales and revenue growth
• Marketing and brand positioning